Information and Referral Software for 211 Services
ClientTrack is online software that helps you efficiently manage your Information and Referral Services (i.e., 211 services), create performance and outcomes reports at the touch of a button, and share the outcomes of your services with potential donors or your community.
Your clients rely on you to provide vital access to information and services from a full range of health, human, and emergency services in your community. To accomplish this, you need a reliable, powerful, yet easy software program that your employees and volunteers can work with. You also need to be able to access information quickly, and provide good referrals to necessary services. ClientTrack helps your organization accomplish your mission by meeting—and exceeding—these needs. With ClientTrack as one central source of information, you enhance your ability to serve others through the following features:
Comprehensive Information and Referral Database: Use ClientTrack to create a reliable catalogue of service providers and information. Access the information quickly and easily with ClientTrack’s intuitive search capabilities.
Online access to information for the community. Use ClientTrack as a portal, or public website, where the general public—clients, providers, or caregivers—can request and find the resources they need, such as jobs, employee recruitment, trainings, or other resources.
Tailored solutions. ClientTrack is the industry’s most flexible software, and can be setup to work the way you need it to work. Gather the specific information you need. Create reports that matter to your organization, funders, and community. The solution is in your hands.
Coordinate and collaborate. Use ClientTrack to identify and track the outcomes of community services. Also, see waitlists of service providers, or check for available beds in shelters. Share information across agencies, and make referrals with the click of a button.