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Employee Performance Management Software

ClientTrack EQiP™ is the first and only Employee Performance Management (PMA) software available to manage the performance of social service professionals in your organization. According to the Corporate Leadership Council (2005), only 11% of employees are actively engaged at their work, while 76% are “putting in time” and 13% are actively disengaged. ClientTrack EQiP provides a set of online software solutions to help you create a social services organization that encourages your employees to be actively engaged. Consistent with the Society for Human Resource Managers’ directions for what an effective PMA should include, a few of the features provided by EQiP include:
 
A competency based program that defines key skills, knowledge, abilities, and characteristics to succeed in the position. EQiP comes preset with over 60 behaviorally-defined competencies tailored to social services.
 
Clear expectations. Use EQiP to define exactly what your employees are expected to do behaviorally so they clearly know the benchmarks they are measured against.
 
Routine feedback on performance. Use EQiP to give your employees the regular feedback they need to assess how well they are meeting your expectations.
 
Goal alignment. Help your employees know what their goals are and understand how their goals contribute to the organization’s mission.
 
Focus on professional development. With EQiP, your employees can create plans that identify the training they need to advance in the company.
 
Rating fairness. EQiP gives you the outcomes you need to evaluate, reward, or discipline your employees in ways they perceive as fair.
 
 
Corporate Leadership Council. (2005). Achieving maximum ROI on your CLC membership. Retrieved from http://www.executiveboard.com/EXBD/Images/ExecutiveSummaryEmployeeEngagement.pdf, October 6, 2009.
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