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The Technology Inside ClientTrack

ClientTrack Technical Specifications

The Technology Inside ClientTrack

ClientTrack software was built from the ground up to meet the unique needs of health, human, and social service organizations.

State-of-the-art technologies, accompanied with a simplified and infinitely flexible approach to tailored configurations, ensure that ClientTrack will meet your organization’s changing needs, now and in the future.

Microsoft SQL Server 2008

All ClientTrack products leverage the most up-to-date database technology to efficiently add, manage, store, and access your information.

Microsoft .NET Framework 3.5

The most current version of the .NET Framework is the core technology that runs the ClientTrack application on our servers.

Web-Based

ClientTrack is a fully web-based application.  Users simply require a browser (Internet Explorer 7 and above or Mozilla Firefox 3.0 and above) and an internet connection. No plug-ins or add-ins are required.

ClientTrack Data Access and Security

ClientTrack protects your information by requiring that all information passes through a single, secure access point, only when login credentials are verified. Information traveling to or from the server is encrypted at 128 bits; the same standard utilized for most major credit card companies.

The ClientTrack Configuration Tools

Regardless of size or human service specialization, ClientTrack can easily be configured to meet all of your unique organizational needs. By leveraging these tools, workflows, forms, menus, and other processes can be quickly updated and tailored, rather than requiring expensive coding. The ClientTrack Configuration Tools include the Form Designer, Data Designer, Workflow Designer, Rules Wizard, and Workgroup Designer.

The ClientTrack Reporting Suite

ClientTrack was designed to let you explore and analyze information in ways that are simple and intuitive.Users can leverage standardized compliance reports for funding sources (e.g., Ryan White funds, HOPWA, CSBG, HPRP, ESG, ROMA, and others), or create tailored reports for your organization. The ClientTrack Reporting suite includes Standard Reports, Cube Analysis, and ClientTrack Integrated Data Exploration and Analysis (IDEA) - a powerful set of tools designed for specific skill sets to transform data into knowledge without IT support.

Integration Framework

ClientTrack provides the capability for your database to effectively communicate with other computer programs by exporting or importing information in formats such as XML, CSV, Excel, or others.  For advanced uses, ClientTrack also includes an Application Programming Interface (API) for real-time integration.  The days of double entry are gone.

Hosting Services

The vast majority of ClientTrack customers choose us to host their application.  This standard service means that our customers never worry about the three fundamental basics of database hosting: redundancy, redundancy, and redundancy. Our SAS 70 Type II hosting center ensures that access to your information is always readily available and never at risk.

Your Information is Your Information

With ClientTrack, you own your database information. If you ever need a copy of your database information, we will gladly make it available to you.

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