HIPAA-Compliant Security Specifications

Because ClientTrack is an online software program, ensuring security of your clients’ information is a top priority. With ClientTrack, your information is safeguarded in secure, online vaults, and is ensured to be HIPAA compliant.

128 bit encryption ensures that information traveling over the World Wide Web is not visible to any other party.

Verisign® Secure site SSL Certificates - the most trusted name in secure information transferred over the web.

A Data Access and Security Component Layer requires that all information entering or leaving ClientTrack does so through one secured application.  Users must provide a username and strong password in order to access or create information.  Many customers take advantage of our multi-factor authentication option by requiring certificates to be installed on user’s machines in order for users to access the application.

Physical Servers – For hosted customers, ClientTrack’s servers are securely managed by SingleEdge, a leading high density data center with SAS-70 Type II certifications - the premier designation in data centers.  Safeguards include 24-7 video surveillance, physical locks, and strict access control.  Through this service, your information is protected by the best professionals in the industry.

Built-in redundancies are in place to ensure your data is always available.  Multiple servers store and manage the same information. 

Security Within – Once users are logged into ClientTrack, the principle of “least access” applies.  Users only see the information that their role and responsibilities dictate.  Additionally, ClientTrack supports the use of Memoranda of Understanding (MOUs), Information Releases, Consent Forms, and other information sharing agreements to ensure that clients have full control over who can access which information about them.