What's New?

CT2011^™ is here! CT2011 is the latest release of the ClientTrack suite of products by Data-Systems International. Over the past year, we’ve been improving ClientTrack^&trade to better meet our customers’ needs. The end result is a new ClientTrack that is smarter, more user-friendly, and more accessible than ever before. And now, we want to share a little bit of what’s new with you.

What’s new in CT2011?

In addition to multiple behind-the-scenes technical enhancements (see the CT2011 Administrator Release Notes for a complete list), CT2011 offers the following user-facing features to help social service professionals improve how they work with their clients.

Mobile-optimized Access

CT2011 has been optimized to work with the Safari Web Browser on Apple’s iPad®, iPod touch®, and iPhone® mobile digital devices. Mobile-optimized access to ClientTrack will help users stand out in their communities and work where they need to work. With CT2011, users don’t need to be tied to their desk to offer great service. While we see some very practical applications for mobile-optimization in ClientTrack, we also look forward to the new and exciting ways our customers will improve their services and outreach with mobile access to their ClientTrack accounts.

Search Menu

A search field has been added to the general ClientTrack interface to help users quickly locate specific features. When search terms are entered in the search field, the results show all the possible menu options across the entire ClientTrack program that match the user’s search term. By using the search menu function, users can move more quickly through the ClientTrack program to accomplish their daily tasks or easily find features that are less commonly accessed.

List Item Contextual Help

Users can now find additional help texts when they need them the most. In addition to help text options next to fields, CT2011 now allows System Administrators to place help texts next to individual drop-down list items. These additional help texts are valuable to end users specifically because they place the help where it needs to be at the right time.

Drop-down List Groups

With CT2011, drop-down menu options can now be organized into sub-groups. By providing categories of drop-down options, users can more quickly identify the specific items they are looking for. Organizing lists into categories enhances usability by simplifying option choices. Experts who study how the brain processes information consistently report that presenting “chunks” of information is easier to understand and recall than a single list of multiple, uncategorized options.

More information about these features and a host of other technical enhancements designed to further empower ClientTrack administrators can be found in the CT2011 Administrator Release Notes.